Contact Us
Business Hours:
Monday – Friday: 9am – 4pm Central Time
Need help or have a question?
We’re always here for you. Your satisfaction is our top priority, whether you have a question about your order, shipping, returns, or just need advice, we’re happy to help.
How to Reach Us:
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Email: Hello@Soleira.store
Our team responds to all emails within 24–48 hours. Please include your order number and as much detail as possible for the fastest help.
Order Processing & Shipping Times:
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Orders are processed and shipped within 1–2 business days of ordering.
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Typical delivery time is 5–10 business days worldwide with standard shipping.
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Express or priority shipping may deliver even faster depending on your location.
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Orders placed after 12 PM CST on Friday or on holidays will begin processing the following business day.
Customer Support Commitment:
We know how important and time-sensitive your order is. Our team works hard to make sure your questions are answered and your package arrives quickly. Please allow up to 48 hours for a response during busy periods.
Thank you for choosing Soleira!
Your trust means everything to us. If you need more details on our shipping policy, Read our Shipping policy
Still have questions?
Feel free to reach out anytime, we’re here to help.